Remember to speak to your potential customers as people. You may run a business or corporation; however, this does not mean you need to speak like one. Trust is built from personal relationships. If your potentials see you as a person who cares about their needs and how your product meets them, it will go a long way in establishing this trust.
Create an open forum in which you allow customers to be part of your creative process. You will be surprised at how well your customer base can help you brainstorm an idea, create the "blueprint", and lay out the best implementation of the idea. When you have this kind of input coming from your customers, it is safe to assume they will buy when launched.
Adding sorting ability, comment features, the ability to rate content and more will make your social media website interactive and user friendly. By adding these things onto your site, users can decide what content is the most popular. This provides them with a voice so that they feel they are important.
To get the best possible customers from your social media marketing, keep your content coming regularly and with consistency. When a customer sees you post on Facebook every other day, it is enough they remember you comfortably, but not so much that they get annoyed with you showing up too much. When it comes time for them to spend money on something you might offer, they will go with you because your brand feels like a trusted friend.
If your blog has grown popular, put up some stats showing your visitors how many others follow your content. Demonstrating your growth through showing the number of Facebook "likes" you've received, Twitter followers you've accumulated or any awards your site or blog has received is a great way to prove your "social worth."
You may want to either write a blog for someone else's site or let someone else write a guest blog on yours. This helps to generate traffic, and it creates a sense of belonging for your visitors. Anytime you agree to be a guest blogger on someone's blog, ask that they put a link to your site in their blog roll or in the post. Always, be willing to reciprocate for your own guest bloggers. This increases traffic for everyone involved.
Be prepared to make mistakes in your social media marketing. Mistakes happen, and you need to view the mistakes you make as learning experiences. There could be a post that offends some niche group, or a typo that sheds a negative light on your company. Handle the mistakes professionally and quickly and learn from them.
As you can see from this article, while social media can seem intimidating for someone who hasn't spent much time on it, it is really quite simple. As far as marketing goes, social media is actually something that is free and simple enough to do yourself without having to hire a professional.